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Patient Rights and Responsibilities

Patient Rights

Cobre Valley Regional Medical Center has the responsibility to provide you optimal medical care in a secure and safe environment. CVRMC supports the following Patient Bill of Rights.

1. The patient has the right to considerate and respectful care without discrimination as to culture, race, language, religion, age, gender or disability.

2. The patient has the right to make decisions about the plan of care before and during the course of treatment, to refuse a recommended treatment, or plan of care to the extent permitted by law, and to be informed of the medical consequences of this action. In case of such refusal, you are entitled to other appropriate care and services that the hospital provides (or can arrange) or to be transferred to another hospital. The hospital will notify you of any policy that might affect your choice within the institution.

3. The patient has the right, without recrimination, to voice complaints regarding the care received, and to have those complaints reviewed and when possible, resolved.

4. The patient has the right to obtain from your physician complete and current information about your diagnosis, treatment and prognosis in terms you can understand. You have a right to know the names and titles of those caring for you.

5. The patient has the right to expect reasonable safety within hospital practice and environment.

6. The patient has the right to have procedures, plan of care, treatment, alternatives and risks explained to you, so that you may give informed consent.

7. The patient has the right to privacy and dignity during case discussion, consultation, examination and treatment. Those not directly involved in your care must have your permission to be present. You can expect that communications and your records are confidential.

8. The patient can expect that the hospital will respond to your requests for service within its capacity and as indicated by the urgency of your case. You may be transferred to another facility only after you have received complete information and alternatives.

9. The patient has the right to have visitors and telephone calls unless otherwise prohibited by policy. If you do not speak English, you shall have access to an interpreter whenever possible.

10. The patient has the right to obtain information as to the relationship of this hospital to other health care and educational institutions as far as care is concerned and the existence of professional relationships between the individuals who are treating you.

11. The patient has the right to be advised if the hospital is involved in human experimentation and the right to refuse to participate in such research projects.

12. The patient has the right to know in advance what and where appointment times and physicians are available. The hospital shall provide a mechanism whereby you are informed of a plan for follow up and ongoing care needs after discharge.

13. The patient has the right to examine and receive an explanation of the bill, regardless of the source of payment.

14. The patient has the right to know what hospital rules and regulations apply to conduct as a patient.

Cobre Valley Regional Medical Center strives to provide optimal health care for children from birth through adolescence. The hospital recognizes and promotes the child's physical, emotional and social development needs while hospitalized. The parent or guardian is primary in the child's life and the hospital staff seeks to establish a good rapport in the parent/guardian, child-nurse relationship. An adult caregiver is expected to remain with a hospitalized child under 8 years of age.

Patient Responsibilities

It is the patient's responsibility to:

a) Provide truthful information about past illnesses, hospitalizations, medications, and other matters related to their health status.

b) Request additional information or clarification about their health status or treatment when they do not fully understand information and instructions

c) Provide a copy of the Advance Directive if they have one.

d) Inform your physicians and other care gives if they anticipate problems in following the prescribed treatment.

e) Communicate to health care personnel of their personal and physical needs during the hospital stay so that optimal care may be provided.